Wuxi Ailente Technology Co., Ltd. specializes in kinds of fashion cycles for 10 years supported by its own factory. Our main products are electric city bicycle ,Moutain ebike,speed ebike,hub motor ,electirc bike kits ,lithium battery , Folding electric bike etc. Which are best selling in Europe, North America, Australia, South America, Russia, Thailand and Japan etc. Customer satisfactory is our eternal pursuit. Under the support of our strong technical members and professional engineers, we ensure that every cycle from our company is of premium quality, We will always supply the thoughtful sales service and create remarkable profits for you!

Our products are targeted for the overseas demanding market, and we have a strong sense of responsibility for the quality,we consider quality as our life.

We choose good suppliers to work together, the main fittings are mostly from Netherlands, Japan, Taiwan and other top suppliers.

We carry on periodic training to our staffs in order to enhance their consciousness of quality.

All the components should be checked carefully before assembling, thus, we can make sure that the broken or deficient components will not be fixed to the bikes.

Each E-bike will be strictly inspected before packing and shipping out to insure that they could be satisfied with you.

We always try to improve the quality of our products, meanwhile we pay much attention to our customer service, we will provide a certain amount of free spare parts to you when you place a quantity order, quality problems will be solved at the first time when you come across it.

1. Can I order sample?

Answer: Yes, we accept sample for trial order?

2. How long for delivery time?

Answer: For sample order, our delivery time is 20 to 30days; for one full container, it's 25 to 45days.

3. Which colores will be available?

Answer: Normally, we will introduce the most popular colores to customers. At the same time, we are able to make colores according to RAL colour number and YS colour number

4. Can I use my logo(sticker) on the electric bike?

Answer: Yes, we can make customer's logo(sticker) on the electric bike for one full container order.

5. How to delivery to foreign buyer?

Answer: For sample order, the customer can select by sea or by air. For full container order, by sea is the best choice.

6. How to package the ebike ?Need I assemble parts of the electric bike when we get them?

Answer: we have two package way, the one is 85% package ,we will take out few parts, like handlebar, front wheel, front fender, before package. Our workers will put these parts in electric bike cartons. And will send one professional tool bag to help you assemble. It's easy to make it.

the other is 98% package,we call whole bike package,we just fold the handlebar.

7. Can I mix different models in one full container order?

Answer: Yes, we accept different models in one full container.but MOQ 50pcs.

8. Need I buy spare parts for first order?

Answer: Yes, you need to buy some spare parts for future service. The quantity depends on your electric bike order. We will give you advice when you need.

9: What's your payment terms?

A: We usually accept T/T or L/C at sight as the main payment terms, and other payment can also be negotiated.

10: What's your warranty terms?

A: We offer different warranty time for different components, please contact us for details.

11: Do you have the products in stock?

A: No, all E-bikes will be newly produced according to your order including samples.