Who’s that / who’s speaking , please? 请问你是谁？

May I have your name ?我可以问你的名字吗？

It’s for you , Tom . 或 For you Tom 汤姆，找你的

just a moment, please.请对方稍等一下

May I take a message for you？我可以给你带个口信吗？

Excuse me 在接听电话时，中途为了某事而不得不暂时中断与对方的通话，需请对方等候一下时

Excuse me for a moment 对不起，请稍等一下

Are you still there  你还听着吗

I am sorry to have kept you waiting so long 很抱歉让您久等了

Call me at any time 随时打电话来

Nice talking to you 很高兴与你通话

Could you tell me your telephone number  询问对方电话号码时

0771-5678900 读作zero double seven one five six seven eight nine zero zero

He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?

I have no idea. 我不知道。

He should be back in 20 minutes. 他应该二十分钟内会回来。

Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。

Yes. Go ahead, please. 可以, 请继续。

(Say) Again, please? 再说一次好吗?

Pardon? 抱歉。(请再说一次) Come again, please? 再说一次好吗?

You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry.

你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。

Hold, please. 请稍等。

Let me find a piece of paper to write it down. 让我找张纸写下来。

That's all right.没关系。

Let me give you more detail.让我来详细说明。

I am sure you would like to know more about it.我相信您一定想知道详情。

I am sorry. I am not free right now.对不起，我现在很忙。