1. 如何说最低消费
尽管菜单都已标明最低消费,除非想被炒鱿鱼,否则顾客问起来,还是得毕恭毕敬地回答“I'm afraid the minimum charge for any first order is ¥100”(我们的最低消费是100元)
2. 如何拒绝降价
如果没有议价的余地,态度虽然要坚定,但口气仍要十分委婉:“We have but one price, sir.”(我们不二价的)或“Sorry we can't reduce the price, sir.”(很抱歉,我们没办法降低价格。)
3.如何说明高/低价位
4.如何优待熟客
对熟客可以说:“Ordinarily we sell them for one hundred and fifteen dollars, but I''ll make a concession.”(我们一般要卖115元,但您可以优惠。)
对新顾客可以说:“I can manage to give you a discount of ten percent, deeming it as a kind of expenditure for advertisement.”(给您9折,当作是宣传费吧。)
6.如何说明价廉物美
“It's indeed two-pence colored.”(真是价廉物美。)这句流行用语可是中外皆宜。